Chippy for UK trades
BUILT FOR UK HEATING ENGINEERS

An AI office assistant for boiler calls, busy winters and moving diaries.

Chippy separates the annual service from the no-heat call, gathers the details your engineer needs and keeps the customer informed without dragging you off a job.

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ChippyNew heating engineer enquiry
WORKING
Our boiler has stopped heating the radiators. It shows E133. Do you cover Bromley?
CHIPPYYes, Bromley is in the service area. Is there any smell of gas, do you still have hot water, and what make and model is the boiler?
USEFUL DETAILS COLLECTED
No heating E133 supplied Bromley Baxi
WHAT CHIPPY TAKES OFF YOUR PHONE

From first message to a properly planned visit.

01

Breakdowns and services take different paths

Chippy asks different questions for no heat, hot-water faults, annual services and installation enquiries.

02

The useful boiler details arrive first

Make, model, fault code, symptoms, property type and access are collected before the job reaches the engineer.

03

Only suitable engineers are offered

Skills, service area, visit length and the rest of the diary are checked before Chippy proposes a slot.

TRADE-SPECIFIC QUALIFICATION

Less fault-code ping-pong.

A heating lead arrives with enough context to choose the right visit. Chippy also follows your rules for urgent or safety-sensitive messages and brings you in when needed.

CHIPPY’S WORKING BRIEFWhat needs to be clear
  1. 1Is the issue heating, hot water, pressure, controls or a planned service?
  2. 2What make, model and fault code can the customer see?
  3. 3Are any safety-sensitive symptoms present that require immediate escalation?
  4. 4Which engineer has the right skills and a realistic route?
Anything outside your rules comes back to you.
A WORKING DAY THAT ACTUALLY FITS

The winter diary without impossible promises.

Services, breakdowns and installation work share the same day. Chippy protects longer jobs, keeps travel visible and avoids squeezing a “quick look” into a route that cannot take it.

“The install is overrunning.” Chippy preserves the diagnostic time, works out the delay and prepares the customer update for your approval.
TODAY · YOUR FULL DIARY3 jobs · travel included
08:00
Boiler installation · day 2BR2 · 3 hr
Added by you
12:15
Annual boiler serviceBR1 · 1 hr
Chippy
14:30
No-heating diagnosticSE20 · 90 min
Chippy
Addresses and directions ready before you leave
Quick where it should beRoutine enquiries do not wait for you to finish a job.
Realistic about the dayArea, skills, travel and existing work stay in the plan.
You keep the final sayPrices, exceptions and important changes follow your rules.
COMMON QUESTIONS

Chippy for heating engineers

Does Chippy replace an engineer’s technical judgement?

No. Chippy gathers information, applies your booking rules and keeps the diary moving. Diagnosis, safety decisions and technical work stay with qualified people.

Can it route work by engineer qualification?

Yes. Chippy can use the skills and qualifications stored for each worker when deciding which appointments may be offered.

Can customers send boiler photos and fault codes?

Yes. Chippy can request useful images and fault details during qualification so the engineer starts with better context.

CHIPPY FOR UK TRADES

See how Chippy fits another trade.

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